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The rules for visiting patients at UCSF can change at any time, depending on what's happening with the pandemic and on government health orders. Please check this for the latest information before you go. All visitors must wear masks over their nose and mouth, and under their chin at all times when indoors. Masks are also required outside in a small zone around our doorways.
Visitor restrictions due to covid
Visitors who don't comply with these rules will be asked to leave the premises. Our hospitals are currently at Visitation Level 3. Check the inpatient visitation rules chart below to see the rules and restrictions for this level. Vaccination screening for visitors: By California state order, hospital visitors must be screened for their COVID vaccination status. Before being allowed indoors as a visitor, you must show proof that you're fully vaccinated or proof of a recent negative COVID test result where the test was administered within the last 72 hours.
Get more details about the vaccine screening requirement.
Note that you cannot enter the patient care area until the patient you're visiting has received a negative COVID test result. If the patient you're visiting has COVID, certain restrictions apply regardless of the hospital's current visitation level. These rules apply if the patient you're visiting is at a UCSF clinic or doctor's office or getting an outpatient procedure. See our outpatient visitation chart for details.
You may visit a patient via video instead of in person. Please ask our staff for help arranging a video visit with a patient. The following restrictions apply to COVID patients and outpatients regardless of the current visitation level.
The Visitation leadership team will recommend moving to more restrictive visitation levels when at least two of the criteria for a stricter visitation are met. The Visitation leadership team will recommend moving to less restrictive visitation levels when all three of the criteria for the lower level are met. Everyone entering UCSF campus or health facilities must complete a daily self-screening survey. You can use our on-demand COVID self-screener from your mobile phone before coming on campus — or when you arrive — by visiting tiny.
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Your privacy: Responses to the self-screening are only used to determine whether you have symptoms of or potential exposure to COVID UCSF is a smoke-free environment. Smoking in and around the hospitals and affiliated sites is prohibited. Hospital patients who smoke will receive nicotine replacement therapy and counseling by our smoking cessation team.
Nicotine replacement products are available in our hospital gift shops.
No maximum of visitors per day but a maximum of two at bedside. Pediatric Inpatient Two healthy visitors at bedside Quiet hours after 8 p. Last updated August 13, The rules for visiting patients at UCSF can change at any time, depending on what's happening with the pandemic and on government health orders. Masking All visitors must wear masks over their nose and mouth, and under their chin at all times when indoors. Outpatient Visits These rules apply if the patient you're visiting is at a UCSF clinic or doctor's office or getting an outpatient procedure. Video Visits You may visit a patient via video instead of in person.
No overnight visitors, switch every 24 hours. Pediatric Inpatient Two healthy caregivers per calendar day One caregiver 24 hours per day. Two caregivers together 10 a. Two primary caregivers on visitor list for duration of hospitalization. Must wait off-site or in deated waiting areas.
Second caregiver may be asked to wait off-site due to space constraints.
Cancer Center One healthy visitor Clinic hours Clinics may ask visitor to wait in waiting area or outside if required for social distancing. Adult Infusion - Parnassus, San Mateo By exception only Clinic hours Our infusion centers have limited space, so visitors may stay only as an exception.
Patients scheduled for these treatments should speak with the staff ahead of time to determine whether a visitor may accompany them. Such decisions will be made on a visit-by-visit basis.
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Patients should not show up with a visitor if not already approved. Pediatric Infusion - Mission Bay One healthy visitor Clinic hours Our infusion centers have limited space, so visitors may be asked to wait outside when required by social distancing guidelines. Dental Center No general visitation Clinic hours One visitor is allowed for patients with specific caregiving needs. Outpatient Radiology No general visitation While procedure is in progress Visitor may escort to the waiting area only. One caregiver is allowed on advance request for patients with specific caregiving needs.
How Visitation Levels Are Determined The Visitation leadership team will recommend moving to more restrictive visitation levels when at least two of the criteria for a stricter visitation are met. Visits by anyone who is legally authorized to make decisions for the patient, whether by operation of a durable power of attorney DPOA or conservatorship, or in the role of a surrogate decision-maker as recognized by the care provider team for patients who lack decisional capacity.
Support people for patients with cognitive impairment or other neurological injury such as stroke or for patients who have developed hospital delirium or dementia, where the consistent presence of the visitor is necessary to reduce the risk of medical or clinical harm.
Support people for patients who require assistance because of developmental disabilities, physical disabilities or limitations, or cognitive impairment. Visits by family and legal advisers to update a patient's will or other legal papers. Unique situations in which the visiting needs should be discussed with the on-site nursing director. Additional Exceptions: Inpatient Stay and Come-and-Go Surgeries Visits by anyone who is legally authorized to make decisions for the patient, whether by operation of a DPOA or conservatorship, or in the role of a surrogate decision-maker as recognized by the care provider team for patients who lack decisional capacity.
Francisco people for patients with physical or developmental disabilities who require assistance for example, patients with severe hearing loss, dementia or aphasia and patients who are wheelchair-bound or have a left ventricular assist device. Minors are allowed one adult visitor. Family members of patients who are in end-of-life care or experiencing an acute life-threatening event that makes them unlikely to survive the current meet stay, in the judgment of the health care team.
Patients and family members who would benefit from face-to-face caregiving instructions, either because of the complexity of the material or because of the needs of the patient or caregivers. Additional Exceptions: Ambulatory Clinic Appointments Evaluations for transplant that require the clinical team to make sure a comprehensive support system is in place for the patient and assess the support person's ability to comply with the post-transplant expectations, per United Network for Organ Sharing UNOS and Centers for Medicare and Medicaid Services CMS guidelines.
Surgical patients of the Orthopaedic Institute may be accompanied by a caregiver or support person who is their source of transportation. Pediatric clinics and the birth center: All patients with an appointment in a pediatric clinic or pediatric infusion center may be accompanied by a caregiver. This is not limited to anytime under age 18, because older patients may have developmental issues that require a caregiver.
Pediatrics: For babies in the first month of life, two adult caregivers are allowed. Pediatrics: If there is no other choice and no childcare available, no more than two siblings are allowed, and they must be under the age of Cancer Center Visiting Necessary Visitation In-person visitors and caregivers are allowed only if given advance approval, due to the risk of exposure for patients, medical providers and staff. We recognize how challenging it is to receive medical care for cancer and that sometimes it's essential for a caregiver to accompany you to an appointment.
Please contact your care coordinator to discuss your request, so we can work with you. If approved, one adult visitor or essential caregiver per patient will be allowed to enter after successful screening at the building San clinic available.
However, smaller sites that lack sufficient space for safe physical distancing won't be able to allow a visitor. In some cases, visitors will not be able to stay for in-person participation in the specifics of the visit or treatment but may have the option to participate via video applications such as Zoom or FaceTime. The staff will continually assess the physical space and length of visit to determine whether the visitor can safely remain.
Our infusion and radiation therapy centers have limited space, so visitors may stay only as an exception. During this challenging time, we ask that patients and visitors follow the staff's directions and understand that the evolving circumstances will result in variation at our different sites and centers.
Consequently, a patient and visitor may be able to stay together for an office visit, but the next time they come — even to the same practice — the visitor may be asked to wait outside. Information for Families of Patients in Our Hospitals Patients and their loved ones must deate a single individual to be the point of contact for all information and conversations with the health care team.
The deated point of contact will be responsible for sharing information with family members or loved ones who should have this information.
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The deated point of contact will hear from a care team member at least once a day for regular updates or more frequently if the patient's condition or treatment changes ificantly. Some exceptions may apply, as determined by the health care team. One overnight visitor can be approved by the receiving unit. Two visitors together 10 a.
Doulas allowed in addition to two visitors at all hours during the labor phase of admission only Parnassus Emergency Department One healthy visitor Visitors are allowed only for patients with specific caregiving needs. Pediatric Surgery Two healthy visitors During surgery hours Visitation by Minor Dependents Dependents under age 18 may visit by request only.
Inpatients at our pediatric and adult hospitals and Birth Center may request a scheduled visit from their minor dependents twice a week. Dependents must be able to pass screening and comply with masking age 2 and older and physical distancing rules. Visits must happen during visiting hours 10 a. Visits may not be longer than 4 hours Space is limited, so only two minor dependents with one adult visitor may visit at one time. Additional minor dependents must wait in deated waiting areas.
Pediatric Inpatient One healthy caregiver All hours Two primary caregivers on visitor list for duration of hospitalization.
Caregivers can switch twice per day in the hospital lobby. Doulas suspended during surge.
Visitors allowed to switch every 24 hours if needed. Parnassus Emergency Department No general visitation Visitors are allowed only for patients with specific caregiving needs.